Coronavirus Disease (COVID-19) Green Knight Metal Roofing Policies | Green Knight

Coronavirus Disease (COVID-19)

Green Knight ® Metal Roofing Policies

Due to global concern regarding the Coronaviris (COVID-19), and to protect our customers from potential infection, Green Knight ® Metal Roofing has implemented the following policies:

1) Any employee who has direct customer contact is required to wash their hands thoroughly with soap and water or by using an alcohol-based hand rub before meeting with any customers or prospective customers.

2) All Green Knight ® Employees are required to maintain a distance of 6 feet between themselves and any customer or prospective customer.

3) All Green Knight ® employees have been instructed to avoid touching their eyes, nose and mouth, to prevent the spread of the virus from potentially infected surfaces.

If you are interested in purchasing a metal roof but you are concerned about meeting with one of our sales people on a one-on-one basis, our sales people can also conduct an informational meeting via a web-based video meeting platform. Please feel free to request this option when scheduling your meeting.

For more information on the Coronavirus, please visit the World Health Organization website:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019

Thank you for considering Green Knight ® Metal Roofing. We are looking forward to working with you!

Google Rating

4.8

Green Knight Metal Roofing

np auldridge

11:57 30 Jun 21

Our experience with Green Knight was nothing but positive, beginning with our initial salesman, Brett, to the finished product. Ours was a relatively large roof (almost 8,000 sq feet) with lots of angles, skylights, etc. It rained shortly after demolition of the old roof began.. we had leakage inside the house in several places.. within minutes it seemed, Joel, the onsite supervisor was on the premises with 3 helpers up in the attic, while the roofers were up on the roof, in the rain, getting tarps over the exposed areas. There was a bit of ceiling discoloration afterward, but they quickly sent drywall and paint guys who did a very professional job of restoring everything back to normal. Once the job was complete, the crew spent a good half day making sure every nail and metal scrap was picked up and discarded. It was a long (almost 4 weeks) and anxious process, but Joel, Ishmael, and the crew were right on the job to remedy the numerous things that went wrong. This was likely the job from hell for this crew, but they persevered and the end result is a beautiful, natural finish roof that exudes quality and craftsmanship. We're confident we couldn't have chosen a better roofing company, and highly recommend to anyone considering a metal roof. Apparently metal roofs is the only thing they do, and they clearly have the entire process, including customer communication, down to a science! Dripping Springs

Reggie

03:49 22 May 21

I’ll preface this by saying unfortunately due to the scope of necessary repairs the we decided to make prior to re-roofing we were not able to move forward with Green Knight. But I was very impressed by their professionalism and process. From Pam in the office to Mark who came out and spent the time to answer all of my questions. The quote we received was very competitive. If another hail storm comes through and ruins my roof, I’ll definitely be giving Mark and green knight roofing a call.

Corey Martin

00:12 07 May 21

Was looking into getting a metal roof and contacted several contractors. Green Knight was the only company that followed threw. Mark Pollak was our contact person, and was very professional. Gave us a quote and was very informative, and followed up.

Damon Chandler

20:59 29 Apr 21

Perfect experience with Green Knight. We had a full roof installed along with added sky tubes. Mark was our project manager and was excellent to work with. We felt very confident with our choices thanks to his advice and planning, and I'd say he has a genuine care for the final product. Everyone involved was responsive so the few concerns that did come up were quickly addressed. The install turned out great and survived this year's big hail storm without a dent.

Sharon Taylor

19:36 01 Apr 21

Mark came out to my house to give me a quote for a new metal roof. He was on time and a pleasure to talk with. Very polite and easy to communicate with. He measured my roof and gave me a fair quote. We decided to wait on the roofing for now but we really love this company.

Jon Percy

19:23 30 Mar 21

I can not recommend this team more highly. Their work is very polished and the results exceeded my expectations. Not only providing excellent value, Green Knight hires first rate staff who were knowledgeable, efficient and very friendly. If I need another roof in the future, I will definitely call Green Knight.

Jennifer Puryear

12:30 18 Jan 21

Incredible, thoughtful service. The owner and installers really kept in touch from bid to build. They helped with a new Texas Farmhouse type roof by offering color selections for the style and customer service ice was awesome. Fixed a tiny inspection item immediately and came out after the fact to check on our satisfaction. Very professional. Highly recommend the folks at Green Knight.

Michele Ranta

20:19 03 Jan 21

I absolutely recommend everyone at Green Knight. It was really easy to get a fair quote. Then, when it was about to storm, the owner answered my call personally and came to my rescue to professionally tarp before imminent water damage! The entire process was seamless (and my roof looks like it also). The project manager was friendly, professional, and very responsive the entire time. I was especially grateful that they worked around my office schedule to minimally interfere with business.

davidl832

22:18 09 Dec 20

Quality through design and knowledge is what comes to mind. They def are the most knowledgeable when it comes to custom Metal roofing and installation. Plus their roofs just look amazing. I know mine is and we always get compliments on it. If you are in the market for a quality roof do not hesitate to give them a call

Robert Waring

15:49 03 Dec 20

Could not be happier with Green Knight. Truly exceptional experience from start to finish. We are restoring a 1908 Victorian Home and wanted a top quality metal roof that looks like the original cedar shake. Finished roof is exactly as we wanted; highest quality out there and looks exactly like an aged cedar shake roof. They dealt with OUR scheduling delays patiently; always understood... and checked in on us over the course. Install crew was phenomenal and everything was done on time exactly as scheduled. Everyone was a pleasure to work with - from the owners to the sales rep, to the project coordinator, to the crew. No, it's not the least expensive roofing solution out there by any means but you get what you pay for... and we are completely satisfied with what we received for the cost. We now have a lifetime guaranteed roof that is the exact look we were expecting. Simply could not be happier with Green Knight and highly recommend them for any of the services they provide.

Mike Watson

17:25 11 Oct 20

We needed a roof earlier this year. After much investigation, comparisons, and bids, we went with Green Knight Metal Roofs. Couldn’t have made a better choice. This was early in the pandemic when only essential businesses were allowed to operate. And we were out of town during the entire install. Mark (sales) and Andres (site lead) did an amazing job of keeping us informed hourly on progress with photos and text messages. Final results exceeded our expectations, and came in at the price quoted. I would highly recommend this team.

Aileen Huang

15:34 14 Sep 20

Mark from Green Knight was great! He inspected our roof and gave us very objective and professional opinion. He definitely earned our trust and will reach out to him when we need help on roofing again! Thank you Mark!!

Lisa Brand

19:20 30 Aug 20

Thank you Green Knight Metal Roofing for making our home shine like a new penny! Your design specialist really knew exactly what our house needed. Our Copper awnings, downspouts and mailbox cap look fantastic. A few of our neighbors have stopped by, left a note in our mailbox or called to compliment and inquire about your company. It was truly amazing to watch the copper specialist at work. What a craft! Very professional and creative. I'm glad we chose Green Knight and the Best part is that Copper lasts a lifetime,therefore a Great investment! Lisa Brand Lakeway, TX

Coen Good

19:02 25 Aug 20

We had a great experience from start to finish. When we had Mark come out for a quote, he was really knowledgeable, professional, walked us through the process and explained things in a way we could easily understand what would be best for our roof. When the work was scheduled, the team was on time, kind, and thoughtful throughout the process. They made sure to clean up our deck from the nails and scraps that fell during removal of the old roof. They did great work and the roof looks perfect. They also did a great job of keeping us updated. After completion, Mark returned to check in and make sure everything went well. He personally took a final walk around to look for any missed nails or scraps as we have kids and dogs. Again he was very nice, professional and we are so happy with the final product! We would recommend this company to anyone looking for a metal roof. They were by far the best, while also being affordable when compared to competing companies in the area.

Melissa Rector

19:08 06 Jul 20

Green Knight was very professional, they picked up their tools and sulies daily. They were very responsive and knowledgeable whenever we had any questions. We obtained a few quotes from different companies and really feel Green Knight had the best value and quality. They were very timely even with multiple weather delays. We are really enjoying our new metal roof (upgrade from shingles) and it has added peace of mind to have a more structurally sound roof! Would definitely recommend!

Lori Moore

15:44 16 Jun 20

From sales to installation, Green Knight delivered. They are AMAZING! I'm in love with our new metal roof and can't imagine ever having the old asphalt version again (because I won't ever have to get a new roof!). I highly recommend Green Knight Metal Roofing.

Jeff Niestockel

00:00 29 Apr 20

This outfit know how to run a great business from first contact through completion follow up. Their customer service was great. They met all of there commits on time and as agreed. We had three prior quotes to repair a roof leak. Brett Smith from Green Knight was the only project manager that went into the attic to check the damage. Mario Barones and crew arrived on time and left the work area clean . We reccomend Green Knight Metal Roofing to anyone need a roofing specialist.

Bryan Hahn

01:09 18 Apr 20

Top-caliber professionals! We'd been looking for a replacement roof for over a year. After multiple quotes from door-to-door salesmen who were trying to price us too high on shingle roofs or simply claiming that can cover a new roof with a storm damage insurance claim, I started noticing Green Knight sponsoring Brookhollow Elementary school events. My wife wanted a metal roof but I thought it'd be too expensive. Guys, listen to your wives! I was wrong, it turns out. Everything is warrantied, everyone is insured. This is a 0-risk company to do business with. They do everything above-board. They're honest, friendly, and affordable. Since installation, I've been jokingly cursed out three times by neighbors who also recently got new roofs (shingle). I'm now the official "neighborhood SOB" because I've got a sweet-looking metal roof.

David Wight

21:19 30 Mar 20

GREAT COMPANY!! Green Knight just replaced our shingle roof with a standing seam metal roof. The longevity and attractive appearance of our new metal roof means we won't need to replace the roof on this house again, and it will increase the value when we sell. The company was thorough and professional from the first meeting to the final walkthrough. Brett took the time to understand what we were looking for and helped us decide what would work best for us. He developed a clear statement of work, then reviewed it with us and answered all our questions to make sure we shared a clear understanding of what to expect. Throughout the project, we were always kept up to date regarding the status of the project (including delays and issues that inevitably pop up). Andres, the project manager provided regular (usually daily) updates which always included asking if we had any questions, problems or concerns. The Green Knight installation crew was great. They arrived on time, did their job in a very efficient, professional and courteous way, and left the site neat and clean at the end of each day. Their skill, craftsmanship and attention to detail was amazing. Our job included a complex roof area that we knew from the start would be a challenge. It took a lot of work and re-work get it right, but they brought in their sheet metal Jedi to create custom sheet metal parts that enabled a solution we're very pleased with. At the end of the job, they did a thorough inspection and detailing, ensuring that everything was completely sealed, screw heads were painted and any scratches were repaired using paint from the panel manufacturer. Having witnessed the craftsmanship and attention to detail during the installation, we don't anticipate needing to take advantage of their 5 year workmanship warranty, but it's evidence of the company's passion for quality service and customer satisfaction. We're very happy that we decided to step up from shingles to a metal roof and that we selected Green Knight as our contractor.

jenny laudadio

00:51 27 Mar 20

Green Knight Metal Roofing saved us when we had to correct work done by a highly rated roof company that simply did not live up to their 5-star rating. We are big believers in reading vendor reviews before committing to big house expenses. However, this time it backfired. We hired a roofing company based on reviews and it was horrible. From beginning to end, there were issues all along the way. Thankfully Green Knight Metal Roofing was able to act as our advisor to ensure our original vendor corrected their work. The knowledge, professionalism and ethics that Green Knight Metal Roofing exhibited impressed us each step of the way. Their installers are quality checked at each job to ensure the work is done right. The materials are specific to each job. The communications are clear and not-rushed. They simply do the best job in an honorable way. We could not recommend them any higher. You will not be disappointed.

Dennis Passovoy

15:36 30 Dec 19

We live in a one-story 3,300 sq ft home, which we built 26 years ago. We had an aluminum shingle roof that we loved. Recently, a neighbor's tree fell on our roof during a bad storm. The tree damaged about a 15-foot stretch of the roof. When we called out the insurance company, we discovered that the color/pattern of our shingles was no longer available--anywhere. After some deliberation, the insurance company decided to replace the entire roof. We selected Green Knight and a standing seam metal roof with a similar color/pattern to our original roof--faux oxidized copper (green with random gold mixed in). We first met with Bret Smith, Green Knight's production manager, and then Joel Kenty, chief strategist. Once we agreed on the product, pricing, and schedule, it was "off to the races". Bret told us that once the material was received (in 3-4 weeks), the job would take about 10 days, weather permitting. It actually took a bit longer--7 weeks--in part due to weather delays, shortage of material, and a much more complex roof pattern than anybody suspected. As the job progressed, I was most impressed by the skill and artistry of the crew (we had 6 crew working on the roof that entire time). They were not satisfied with anything less than absolute perfection. Every single day when they stopped work, they would tidy the place up. They picked up every bit of scrap and garbage, they tucked their tools, ladders, and material off to the side, and made sure everything was to our liking. Every day. In addition to the on-site crew, we were in regular contact with Bret and Andres Tirado, the off-site project manager, who frequently called or stopped by to see how things were going. Andres was always available to solve whatever immediate problem might have occurred. Despite the time the project took and the constant banging (our three cats may need professional help to get over the "shell-shock"!), we could not be happier. This roof is definitely made to last and look beautiful.

Ben Bechtel

16:16 31 Oct 19

Amazing company with the best customer service and quality products too! The whole process was seamless from start to finish as they advised me from the start if a metal roof was right for me and then what would be the best product for what I needed. Can't say enough great things about the company and people there. Highly recommend ! Go with the Green Knight!

Anthony-Wunda Shuga

20:47 01 Oct 19

We love our new metal roof! The work was done by an efficient and courteous crew. From sales to install, the team was highly skilled and professional. The quality of their product exceeded our expectations in every way. We are pleased to recommend Green Knight Metal Roofing.

Candace Burns

14:56 26 Apr 19

Green Knight did a fantastic, thorough job. They replaced our 45 yr old concrete tile roof. We had multiple issues as a result of our aging roof. Everyone associated with our project worked together to help solve the problems. We have a roof/upper deck connection that required custom metal fabrication. NO MORE LEAKS!!! The installation crew did an amazing job. Always on time, worked hard all day and always kept the work area clean when they left at the end of the day. We are very, very happy with our gorgeous new roof and how our house looks. THE BEST!!

anne szumski

18:55 25 Apr 19

Mark Pollak was extremely dependable. He was on time and paid attention to every detail. He was professional and went above and beyond anything we could have asked. After a recent hail storm Mark went out of way to check our roof because we were out of town. He returns our calls and answers questions promptly. Green Night Metal Roofing is a great company to work with.

Helen Bostick

15:24 29 Mar 19

We had a Kassel Shake roof installed. Not only is it beautiful but helps with the heat and air conditioning and the weather. The installation was incredibly efficient and amazing daily cleanup. The crews were fantastic--pleasant and very professional.

Laura Tyson

15:55 11 Mar 19

Green Knight replaced the roof on my house with a beautiful barrel style roof that looks like clay tiles but is metal. It has a fantastic warranty. They also replaced the roof and walls on a large metal building and a small shed. I am very happy with the work. Any questions or concerns I had throughout the process were immediately addressed. I didn't like a panel so they replaced it. They kept the job site around the house clean and the workers were professional and courteous. I highly recommend Green Knight.

Devang & Sheetal Patel

05:24 27 Feb 19

Reliable roofing company, hard working and professional crew, these guys were thorough and cleaned up debris. However a site manager was not always present as promised, but they were available by phone. We are happy with the roof, thank you Green Knight!

A Google User

21:24 24 May 18

My daughter had an emergency when her car caught on fire. She pulled into the first parking lot she could find which was Green Knight's lot. They grabbed a fire extinguisher and had the fire out by the time the fire truck arrived. She was pretty shook up and they really helped. It took two days for the insurance company to get the car towed and they never complained. Her car was totalled. Great friendly people who really went out of their way to help in a crisis. Many thanks, Sid

20:47 29 Jan 18

We had originally gone with a different company after almost choosing Green Knight Metal Roofing... Oh boy, what a mistake that was. After the botched job from the previous company, We had Brett and Shane come out to inspect the previous job and give us pricings and possibilities for fixing our metal roof. Not only did they immediately realize how bad a job the previous roofers had done, we were able to connect with them and we now feel confident that Green Knight Metal Roofing should have been the company to go with, instead. If you want a metal roof over your house, don't go for the cheap options, it will cost you more in the end. It was a hard lesson for us, don't let it be for you. CHOOSE Green Knight Metal Roofing!!!

18:49 16 Jan 18

Green Knight Metal Roofing has got to be one of the most thorough, professional companies I have ever dealt with. I've had plenty of negative experiences with roofers trying to find reliable people in Austin, and I was pleasantly surprised with my consultation with Brett. Brett was prompt, friendly and explained every detail of the roofing process with illustrations and samples for people like me who have absolutely no idea what goes into the roofing process. He ensured that all of my questions were answered at the end of the consultation and I was comfortable with the knowledge of the product. The photos of the projects they have completed speaks to their ability to do an amazing job. I would recommend Green Knight to any friends and family who are looking to replace or repair their roof. Ask for Brett!

20:44 30 Oct 17

Great job, great communication, nice crew. The only suggestion I would have would be for someone to use a magnet bar and clean up all the metal shards around the property. We have kids and dogs and didn't discover all of it for a while, so I bought a metal magnet and did it. That said, a 5 star company from quote to finish and follow up.

19:47 30 Oct 17

They put a roof on a little house that I am remolding for a senior in my hood. From start to finish they did an excellent job!! I would refer them to anyone! Amy Teykl

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